Privacy Policy

Effective Date: November 11, 2024
Last Update: June 12, 2026

Please read these terms carefully before using our service. By using the service, you agree to comply with these terms.

1. Information We Collect

Mobile Phone Number: While on our website, through online applications, maintenance requests, showing requests, Tenant Web Access registration, site reservations, or general informational request forms we may collect your phone number to send and receive text messages.

User-Provided Information: Any additional information you provide helps us improve our services and provide better support.

2. How We Use Your Information

We use your data to:

  • Deliver text messages and updates related to our services.
  • Improve our services and user experience.
  • Respond to your inquiries and provide customer support.
  • Occasionally send promotional offers, alerts, communication about community news, urgent notifications, events, and other content.

3. Message Content

Messages may include promotional offers, alerts, community news, urgent notifications, event information, and other content related to our communities. Message frequency varies depending on your inquiry or engagement with us — for example, you may receive multiple messages during the lead qualification and showing-booking process. Message and data rates may apply.

4. Information Sharing

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. This includes all text messaging originator opt-in data and consent — this information will not be shared with any third parties for any purpose.

We may share information with subcontractors who support our services, such as customer service providers, scheduling tools, or communications platform providers, solely to help us deliver the services described in this policy.

5. Data Security

We take reasonable steps to protect your personal information from unauthorized access and disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

6. Opt-Out

You can opt out anytime by replying “STOP” to a message or reply “HELP” for more information.

7. CTIA Compliance

Our service complies with CTIA guidelines. To report concerns or violations, use our contact page.

8. Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our data practices or legal requirements. We will notify you of any material changes to this Privacy Policy by posting the updated version on our website or through other means. Your continued use of the Service after such changes constitutes your acceptance of the revised Privacy Policy.

9. Contact Us

For questions, please contact us by visiting our contact page , by email: su*****@**************es.com or by calling (321) 252-8095 for any questions, or concerns.